FRequently Asked questions

  • No, we bring our own professional-grade cleaning supplies. However, it's best to have your own toilet bowl scrubber and vacuum if you have them for hygiene and efficiency.

  • We require a 48 hour notice for cancellations or rescheduling to avoid a cancellation fee.

  • No, you don’t need to be home, but we recommend discussing access arrangements in advance.

  • To ensure efficiency, please declutter your space (ex. toys, dishes) so our team can focus on deep cleaning.

  • We clean interior windows as part of our service. Exterior window cleaning can be arranged for an additional fee.

  • Absolutely! Let us know in advance so we can accommodate your requests and adjust the time accordingly.

  • We do light vacuuming of carpets but do not offer deep carpet or upholstery cleaning. We can recommend local specialists if needed.

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